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Non-urgent advice: Medication Reviews
Please be advised that when you are due a yearly medication review, (which will be shown on your repeat medication request sheet), you may receive a telephone call from one of the Practice Pharmacists. The Pharmacist will ask you some simple questions regarding your medication and update your medication if necessary. Please make sure the surgery has your up-to-date mobile / landline number
SystmOnline
Patients on regular medication do not always need to see a doctor for a repeat of their medicines. To request a repeat of your prescription you can use one of the following options:
- Order online 24 hours a day – If you are not already registered for SystmOnline you will need to complete a “SystmOnline Application” form
- Order via your Smartphone/Tablet through the NHS App – click here to find out
- Place your repeat prescription slip in the “Repeat Prescriptions” box in the foyer, or hand it in at reception
- Ring 01937 221141 our dedicated automated repeat prescription number (please note, for first time users, you MUST first request a PIN number from the surgery before calling the above number, once you have received your PIN you won’t need to call the surgery again for future requests). Calling the main surgery number for repeat prescriptions is no longer an option.
- Contact us using Patient Online Triage , (this service is for non urgent and routine enquiries ONLY).
We are not a dispensing practice, so your medications will be sent to the pharmacy of your choice for you to collect.
Your prescription will be issued by the GP on the day requested if requested within surgery hours. You will need to check with your chemist what timeframe they require before collection, it is usually within 48 hours of issue, but not all chemists have the same collection timeframe.
Out of hours urgent medicines can be obtained by calling NHS 111. Your request will then be assessed.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, pharmacist, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip when this is due.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Prescription Service for Non-Dispensing Patients
If a patient wishes they can nominate a chosen pharmacy and their prescription can be sent electronically from the surgery to a pharmacy of their choice, so that the patient does not have to come to the surgery to pick it up. This service is available for most patients, however there are certain types of drugs that cannot be ordered in this way and if you are prescribed those items you would continue with the present system.
If you would like to use the Electronic Prescription system then you need to call into your chosen pharmacy and set up your nomination with them. This should be done at the pharmacy and not at the surgery.
For further information please read the Electronic Prescription Service Patient Leaflet
Electronic Prescription Service Patient Leaflet
Prescribing Over the Counter medication
Did you know that the NHS has been spending millions of pounds a year on prescriptions for medicines that can be purchased over the counter from pharmacies or supermarkets. After national consultation, NHS England has implemented national guidance and are asking GPs, nurses and pharmacists not to routinely prescribe medicines for a range of minor health concerns. For the majority of patients, nothing will change and the GP decision will be on a case by case basis.
Please help the NHS use its resources sensibly. Rather than going to your GP, why not visit your pharmacy first, who can offer help and advice to manage minor health concerns.
Read the NHS Leaflet for more information.